Here is a snippet from the conversation (What is the most important thing in creating a robust team?) , a way to sign up for future conversations, plus a chance to recommend a friend with this email link.
With Special Guest, Ellie Hollander, President and CEO of Meals on Wheels of America.
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Dawning Family Services
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Children’s Craniofacial Association
Are you curious about what Karen’s Conversations are really like? Here’s a sneak peek from a conversation we held talking about creating robust senior leadership teams. Our guest is Ellie Hollander, who is talking about the most important thing in creating a robust team.
The most important thing in your organization is to cascade your organizational strategy, your metrics which is your dashboard, all the way down to the individual level because you want to create what’s called a line of sight so that no matter where somebody is in the organization, they understand how what they do is contributing to the organization’s success.
And make sure that you never forget to give credit where credit’s due. A lot of times, you know you’ll see something, you’ll say, “wow.” And I do this all the time. I’ll send a note. I’ll say congratulations. This is an amazing research project, or you know, amazing graphic or whatever. But then, I’ll say, “Who else supported you in making that happen? And then, I will then send a note to those folks as well so that everybody knows that.
Sometimes you know we always go to the same people, because they deliver. They’re visible, but there are always people behind the scenes that are making that person successful, including me, so I have to be sure when I’m talking to the board I’m doing my annual performance review, I say, “Look, I couldn’t do any of this without my staff supporting me and so that’s the philosophy that I have.
That’s a lot. That’s terrific, too. I love the idea of “line of sight.” I’m thinking about driving down the interstate, and you’re a staff member, and there’s the sign that says, “This is your exit, you know, or the mile marker. How many more miles is it to Pittsburgh or wherever you’re going. So, it’s giving people that ability to see where they are and why they’re on this road and how far they’ve come and where they’re going.
Opening Video by MART PRODUCTION: https://www.pexels.com/video/man-looking-out-the-glass-window-7263300/
Karen Eber Davis provides customized advising and coaching around nonprofit strategy and board development. People leaders hire her to bring clarity to sticky situations, break through barriers that seem insurmountable, and align people for better futures. She is the author of 7 Nonprofit Income Streams and Let's Raise Nonprofit Millions Together.
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